Help & answers

Questions, answered.

Accuracy, privacy, export formats, QuickBooks Online and Xero, pricing and the API: everything to know before you upload.

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13 answers

Files and privacy

Your documents, your data. Know what happens after you upload.

Does Fulla keep my statement?

No. Your PDF, the extracted rows and any exports are deleted 24 hours after the upload starts. If a deletion fails, access is blocked straight away and the deletion is retried.

Which PDF statements can I upload?

Text, scanned, mixed and password-protected PDF statements, up to 50 MiB and 250 pages each. You can add up to 10 files in one upload.

Who can see my statement pages while they are processed?

Rendered pages are sent only to the AI extraction service named in our Privacy notice: Mistral, through OpenRouter with zero data retention. No other AI service receives your statement pages.

Review and exports

Stay in control, from checking the source to exporting your rows.

How accurate is the conversion?

We do not promise perfect extraction, and you do not have to trust it blindly. Automatic checks score each draft, every row links back to the page it came from, and nothing is exported until you approve the rows.

Which export formats are available?

Excel (XLSX), CSV, OFX and JSON. OFX is a bank statement file you can import into QuickBooks Online or Xero. Every export, on the website or through the API, uses the revision you approved; the API can also show the latest saved draft for review.

Can I import the results into QuickBooks Online or Xero?

Yes, as a file you import. Download OFX and upload it to the bank account in QuickBooks Online (Upload from file) or Xero (statement import). CSV works too if you prefer to map columns. Fulla does not sync with either product directly.

How does source-linked review work?

Select a row to see the statement page and the highlighted area it came from. You can correct, split, merge, undo and check balances before approving.

Does re-running extraction on a page use another page?

No. Inspecting a page again or re-running extraction does not count against your allowance a second time.

Plans and workspaces

Find the page allowance and workspace details you need.

Can I try Fulla for free?

Yes. Convert one page free with no account, once every 24 hours. Create a free workspace for 5 pages every 24 hours, no card required.

Do plans charge per seat?

No. Every paid plan includes unlimited workspace seats and the same features; plans differ only by page allowance. There is no trial, no rollover of unused pages and no overage.

What happens when a workspace reaches its page cap?

Uploads and processing stop at the cap, so a bill never grows by surprise. Fulla does not charge for overage.

API and support

Connect your workflow and get help when you need it.

Can I use an API?

Yes. Create a workspace API key (shown once and stored only as a hash), then upload, review, approve and export over REST at up to 60 requests per minute. Full OpenAPI documentation is published at /api-docs.

Can support inspect a statement?

Only if you ask. When signed in, you can choose one of your current statements on a support request and give explicit consent. Access ends when the statement expires, and every access is logged.

The quickest answer is a real statement.

Convert one page free with no account. Questions about teams, volume or the API? We’ll help.